Frequently Asked Questions about Physiotherapy in Singapore

Here are some of the most common questions we get from our patients about physiotherapy, what to expect in a session, and what to do about medical insurance coverage.

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During a physiotherapy session at Milestone Physiotherapy, patients can anticipate a comprehensive assessment to analyse their physical condition, followed by personalised pain treatment. Our physiotherapists are dedicated to equipping patients with effective strategies for pain management and developing a tailored treatment plan to meet their unique rehabilitation needs. Each session includes proactive management to foster skill development and concludes with a re-evaluation of the patient's physical performance and management plan to ensure optimal recovery and health maintenance.
Physiotherapy can be very effective in helping to manage and alleviate various types of pain, whether it's acute (short-term) or chronic (long-term) pain. Physiotherapists are trained healthcare professionals who specialise in assessing and treating musculoskeletal and movement-related issues. They use a variety of techniques and approaches to address pain and improve overall function.
It depends entirely on the circumstances and a range of factors including the severity of the condition and the individual's commitment to recovery.
Yes, physiotherapy is claimable under medical insurance provided it is covered in your policy. We strongly urge that you check with your insurer if a referral letter from General Practitioner/Specialist is required before you proceed to make an appointment.
Yes, we bill directly to the Insurance Providers listed below. Note that a Guarantee of Payment is required prior to your appointment.
Make an enquiry if your insurer is not listed below, and our administrative team will liaise with your Insurance Provider to see whether a valid Guarantee of Payment can be obtained. Otherwise, a pay-and-claim settlement can still be an option.
In some cases, an insurance report from your treating therapist is required before further sessions can be billed directly.
A comfortable, loose clothing that does not restrict movement and allows access to the affected area.
Dry needling is a safe, minimally painful effective technique used to target trigger points within muscles to relieve tension and decrease pain. Patients can experience mild pain/ discomfort for 24 hours post dry needling. This is a non-chargeable service that we offer in Tanglin and Katong.
It may be mildly uncomfortable, but it is a non-invasive and effective method of treatment for painful tendon injuries and plantar fascia pain. It enhances blood circulation and accelerates the healing of musculoskeletal structures, tendons and ligaments. This is a non-chargeable service that we offer in Tanglin and Katong.